Why are we cheaper than truckers??
This is a question often posed by clients, the answer is simple buying power. I know you thinking, we are big enough to get the correct price, normally you would be except we have 10 clients just like you and that gives us the buying power. So how can this help you, like many of our clients, they do not want the hassle of dealing with the haulier on a minute to minute basis, so they allow TSI to do it for them. The benefits are huge, ask one of sales people to explain our concept to you..
Join the next generation in transport management
Have you ever asked yourself what is the next big thing in transport and logistics? I am sure that somewhere in the world someone has done something different but in South Africa change is not accepted too easily. So when the concept of true transparency is introduced, it is looked at sceptically, we are not very trusting when it comes to transport because we have heard it before.
The concept is having a transport desk that is independently managed with a wide range of service providers, ensuring that there is consistent supply of trucks to meet your demand. Truckers are greedy, they want it all but often can’t meet the need of the client/s. It is simple mathematics, if you do not have the perfect balance, you will always have too much imports or not enough exports. This is where a transport desk comes into its own, with the buying power; it can ensure that movement of cargo from one to another is done seamlessly.
So why does a transport desk offer better service? “The answer is more complex than the solution, so I will tell you what the solution is. Make the service provider accountable, measure him on his deliverables and ensure that when he does not do what is required and it costs money because he did not collect the goods on time or meet a stack, demurrage and or detention should not be your problem unless you have agreed upfront” said Clifford Blackburn, CEO of TSI Central Station.
“Service Provider Management (SPM) cannot be done on its own, you need a system to tell you who is doing a good job and who is not, coupled with this, you require the most accurate information from the shipping line, port, rail operator and transporter. Again, you need a system.”
So is there a system that can do all this? “Yes there is Operational Control Centre (OCC).
The OCC system easily configures into existing infrastructure and ensures that every step of each process is covered by providing real time, accurate and transparent information, using the correct KPI’s, covering road, rail, sea and air transport.
Major blue chip clients have saved millions on demurrage and storage, not to mention the savings on actual transport costs.
By implementing the OCC system clients are able to integrate and streamline disconnected workflows or systems across all aspects of the supply chain with a holistic view and single contact. Reported results of utilizing the OCC system include increased customer service levels and continual reduction in costs including detention, demurrage and terminal storage costs” said Blackburn.
The OCC system is a low risk, low cost system that is easily implemented with little disruption to your core business. TSI Central station offers a self-managed solution providing the customer with consultation, the system and the required training and support or an in-house managed solution where TSI provides experienced, dedicated staff to manage the OCC system on the client’s premises - The system is designed to help solve day-to-day issues, allow the client to focus on their core business and not lose their grip on this important aspect of the business.
TSI Central station offers a self-managed solution providing the customer with consultation, the system and the required training and support or an in-house managed solution where TSI provides experienced, dedicated staff to manage the OCC system on the client’s premises.
“With, many years of experience in the industry, we have proven that we take our clients Beyond Expectations “, concluded Blackburn.